My AI Front Desk free trial: 7 days, usage fees and card terms

My AI Front Desk free trial: length and what it covers

Yes. My AI Front Desk's pricing page offers a "7-day free trial" of Business-in-a-Box, its one self-serve plan, and the terms say usage fees still apply during it. The button reads "Start 7-day free trial", and the line under it says included usage and usage charges depend on the chosen plan or an agreed written offer.

After the trial the plan is $99 a month, billed monthly, or $79 a month, billed annually, as read on October 23, 2026. The pages state no minute or credit count for the trial; the terms say the specifics are given when the offer starts.

My AI Front Desk's home page FAQ describes a Free plan with no credit card, while its pricing page says there is no permanently free plan and offers a 7-day trial, so ask My AI Front Desk which applies.

Usage fees and the card question during the trial

The plan includes 200 voice minutes a month, and the pricing page charges 25 credits ($0.25) for each extra minute. A phone test call needs available voice credits, and the pages do not say whether the trial supplies them.

My AI Front Desk's pricing page says no credit card is required to create an account, while its terms say the subscription starts after the trial and charges the payment method you provided, so read the sign-up screen on the day you start.

The help center's five sign-up steps include no payment step, but the article does not say whether the screen skips card entry.

After the 7 days: billing, cancellation and refunds

If you continue, the subscription starts automatically and the payment method you provided is charged (terms, section 12). Billing is in advance, monthly or annually, and renews automatically. To cancel, open Settings, then Subscription, then Cancel; it takes effect at the end of the billing period.

The terms say refunds are generally not provided and all fees are non-refundable except as required by law. Exceptions are at the vendor's discretion, requested through support. No vendor page publishes a money-back guarantee.

Test calls to make before the trial ends

The Playground, the help center's test area, offers a browser call (Join Audio), a call to your own phone of up to 15 minutes (Receive Call) and a link anyone can use (Share Demo). Only Receive Call can trigger a text or a transfer.

Every test call is logged with a transcript and summary. The guide on how to set up an AI receptionist covers the steps before testing.

Trials, free tiers and guarantees at rival services

Smith.ai says all its human receptionist plans carry a 30-day money-back guarantee, overage excluded. Ruby's FAQ gives first-time users their money back within 21 days of purchase or before usage passes 500 receptionist minutes, whichever comes first. Rosie says payments are nonrefundable.

Pick Upfirst for 14 days with no card, Smith.ai for 25 free AI calls or a refund window on human plans, and Ruby for its 21-day guarantee. Pick My AI Front Desk to run test calls on the plan you would pay for. More terms: My AI Front Desk pricing and is My AI Front Desk legit.