Goodcall vs Rosie: unique customers or minutes, plans and trials

Goodcall vs Rosie: unique customers against minutes

Goodcall bills by unique customer and Rosie bills by minute. Goodcall Starter is $79 a month for 100 unique customers, and Rosie Professional is $49 a month for 250 minutes, both billed monthly, as read on October 23, 2026. For reference, My AI Front Desk is $99 a month, billed monthly.

Goodcall counts a unique customer as one phone number, once a month, and says it never meters minutes. Rosie counts minutes in 60-second steps and rounds each call up.

Goodcall and Rosie prices, billed monthly

Goodcall is $79, $129 and $299 a month for Starter, Growth and Scale. Rosie is $49, $149 and $299 for Professional, Scale and Growth. Goodcall prints no annual price.

The sums below use plan figures only and promise no saving. They assume 3 minutes a call and a different caller each time, the highest case for Goodcall. At 40 calls (120 minutes), Rosie is $49 and Goodcall is $79. At 100 calls (300 minutes), Rosie's terms move the account to Scale at $149, while Goodcall Starter stays $79. At 300 calls (900 minutes), Rosie Scale is $149 and Goodcall Growth is $129.

When a busy month pushes the bill up

Goodcall bills each extra unique customer at the plan's own rate: 79 cents on Starter, 26 cents on Growth and 15 cents on Scale. A repeat caller counts once a month, and spam and wrong numbers do not count.

Rosie's terms say the account is upgraded automatically to a higher plan to cover extra minutes, at that plan's standard price.

Trials, demo agents and refunds

Rosie says every plan starts with a 7-day free trial and that you can cancel before it ends without being charged. Its terms say payments are nonrefundable, with no refunds or credits for partially used periods.

Goodcall offers a free demo agent: build it, hear it answer, and pay when you connect a number. Its pricing page states no trial period or guarantee.

BAA wording on Goodcall and Rosie

Goodcall's medical-office article says Goodcall is HIPAA compliant, while its pricing page is silent on HIPAA, so ask Goodcall for a BAA in writing. Rosie's terms say a covered entity must execute a HIPAA BAA with Rosie. This is not legal advice.

Where My AI Front Desk fits between them

My AI Front Desk is $99 a month, billed monthly, for Business-in-a-Box, its one self-serve plan: 200 voice minutes, 400 SMS and 100 chatbot conversations, with extra voice minutes at 25 credits ($0.25) each. Its pricing page offers a "7-day free trial", the same length as Rosie's, and its terms say usage fees still apply during it.

• Pick Goodcall when callers repeat, since each number counts once a month.
• Pick Rosie for a $49 entry plan and a 7-day trial.
• Pick My AI Front Desk for voice, SMS and chat in one $99 monthly plan.
• Pick Dialzara for a $29 monthly plan counted to the second.

Read the My AI Front Desk review, Goodcall alternatives and Rosie vs Smith.ai next.